Terms of use and legal notice

1. Who provides the service

This site is operated by Olhar Panorâmico - Unipessoal, Lda. under the Plenários brand. The identification below meets Article 10 of Portuguese Decree-Law 7/2004 of 7 January on electronic commerce and Article 171 of the Portuguese Companies Code.

Company name

Olhar Panorâmico - Unipessoal, Lda.

Company type

Single-member private limited company

Registered office

Rua Diogo Dias, n.º 96, 2870-272 Montijo, Portugal

Tax and registration number

517 075 105 (single commercial registration and corporate tax number)

Email

[email protected]

Brands

Plenários and Loading

2. What this site is

The site presents the Plenários platform and lets you request a demo. Requesting a demo creates no obligation for either party. The platform is contracted under a separate agreement, usually within the framework of the Portuguese Public Contracts Code, and that agreement sets the terms of the service, including the data processing agreement.

3. Rules of use

You may use the site freely to find out about the platform and to contact us. You may not:

• try to access areas or files that are not published, or get around security measures;
• overload the server, including through automated collection that impairs the site;
• send requests on behalf of another person or entity without authorisation, or with false details;
• use the form to send advertising or unlawful content.

4. Intellectual property

The texts, design, code, graphics and screenshots on this site belong to Olhar Panorâmico - Unipessoal, Lda. or are used with permission. Plenários and Loading are registered trademarks of Olhar Panorâmico - Unipessoal, Lda. The names and emblems of client entities belong to those entities. You may quote short excerpts with attribution; any other use requires written permission.

5. Information and liability

The information on the site is general and may change without notice as the platform evolves. The features described may vary with each entity's configuration and contract. We do our best to keep the information accurate and up to date but, to the extent permitted by law, we are not liable for damage arising from use of the site or reliance on the information published on it.

6. Availability and links

The site may be temporarily unavailable for maintenance, updates or security reasons. Links to third-party sites are provided for convenience: we do not control those sites and are not responsible for their content or policies.

7. Personal data, cookies and artificial intelligence

The processing of personal data is set out in the Privacy policy and the use of cookies in the Cookie policy. Data protection on the platform is covered in Data protection (GDPR) and the use of AI in Transparency in the use of AI.

8. Reporting a vulnerability

If you find a security flaw in the site or the platform, report it to [email protected], with the steps to reproduce it. Good-faith reports are handled as a priority and we take no action against those who make them, provided you do not access third-party data beyond what is needed to show the flaw, do not disclose it and do not disrupt the service. The contact is also listed in /.well-known/security.txt.

9. Complaints and dispute resolution

You can file a complaint in the Portuguese Electronic Complaints Book, at www.livroreclamacoes.pt, or write to us at [email protected].

In the event of a consumer dispute, consumers may turn to an alternative consumer dispute resolution body (Portuguese Law 144/2015 of 8 September). The list of bodies is on the Consumer Portal, at www.consumidor.gov.pt, and CNIACC, the national consumer arbitration centre, covers the whole country.

10. Governing law and changes

These terms are governed by Portuguese law. Disputes are settled by the competent Portuguese courts, without prejudice to mandatory consumer protection rules. We may update these terms; the date of the version in force is at the top of the page.